Case studies

Exco InTouch

Experts in mobile patient communication and data capture solutions for clinical research and healthcare programs


  • 4x turnover increase in last 3 years

  • 1m patients used its technology platform

  • 8 of the top 10 pharma companies as customers

  • 180 of the world’s best mobile technology experts employed

Making a difference

  • With backing from SEP, Exco InTouch has been at the forefront of clinical research and healthcare technology improving patient engagement solutions for clinical research and healthcare providers

  • Actively engaged at board level and the company's largest shareholder, SEP helped shape strategy and capitalise on Exco's first mover advantage in the emerging mobile health market

  • SEP funded the company from 2011, helping it to forge key partnerships with Vodafone, Microsoft and AstraZeneca and achieve a landmark US patent

  • SEP made key introductions, including at board level, which significantly contributed to Exco's growth and its listings in the 2015 and 2016 Sunday Times Tech Track 100

  • Exco InTouch was acquired by by ERT, the leading provider of high-quality patient data collection solutions for use in clinical drug development in December 2016, representing one of the most successful exits for a UK venture capital backed business in the emerging digital health market