Cloud contact centre and customer engagement solutions.
Cloud contact centre and customer engagement solutions.
Content Guru, part of the Redwood Technologies Group, is an award winning omni-channel cloud communications solutions specialist. Founded in 2005 by brothers Sean and Martin Taylor, Content Guru owns and operates Europe's largest cloud based CX solution, storm®, and the AI orchestration layer brain®. Content Guru is at the forefront of customer service AI development, and its generative AI solutions are the fastest-growing area of the business.
Since receiving our investment, Content Guru has expanded its engineering, sales and marketing and customer service teams and invested further in product development. Its technology platform is seen as best in class and has been named as a Challenger in the Gartner Magic Quadrant for Contact Center as a Service each year since 2020. The company’s global growth strategy is accelerating with cloud services now offered in over 150 countries. We are also working closely with the founders as they look to broaden their senior leadership team to support the next phase of growth.