Content Guru

Cloud contact centre and customer engagement solutions.

Enterprise software
Exited
Invested
:
2017
bottom-svg
Content Guru

Cloud contact centre and customer engagement solutions.

company-mobile-pattern
Calum Paterson
Managing Partner, SEP
company-mobile-right-pattern

Content Guru, part of the Redwood Technologies Group, is an award winning omni-channel cloud communications solutions specialist. Founded in 2005 by brothers Sean and Martin Taylor, Content Guru owns and operates Europe's largest cloud based CX solution, storm®, and the AI orchestration layer brain®. Content Guru is at the forefront of customer service AI development, and its generative AI solutions are the fastest-growing area of the business.

Since receiving our investment, Content Guru has expanded its engineering, sales and marketing and customer service teams and invested further in product development. Its technology platform is seen as best in class and has been named as a Challenger in the Gartner Magic Quadrant for Contact Center as a Service each year since 2020. The company’s global growth strategy is accelerating with cloud services now offered in over 150 countries. We are also working closely with the founders as they look to broaden their senior leadership team to support the next phase of growth.

“SEP has had a very positive impact on our business, ensuring we have the scale of operations and sophistication of technology required to meet increasing international demand for adoption of cloud services within the communications sector.”

Sean Taylor | CEO Content Guru
Location

UK, US, Netherlands, Japan, Germany, France

Sector

Enterprise software

Investment Year
Exit Year

2017

Employees

Gartner Magic Quadrant

2023

International Track 200

2021

Connected team

Our lead experts associated with this investment.